Privacy Policy

We use your information to: • Create and maintain your account • Verify eligibility (all users must be 18+) • Facilitate connections and community meetups • Display profiles to other users • Enable messaging and experiences • Verify identities and improve safety • Process transactions • Provide customer support • Improve and personalize the Services • Monitor and enforce our Terms and Community Guidelines • Automatically screen messages for safety (see "Automated Content Moderation & AI") • Detect fraud, abuse, and security threats • Send service-related notifications • Comply with legal obligations

To help keep the Viamour community safe, text messages sent through the Services are periodically screened by automated systems for content that may violate our Terms or Community Guidelines, such as harassment, hate speech, exploitation, human trafficking indicators, or solicitation. This screening may include processing message text with trusted third-party artificial intelligence providers (currently OpenAI) acting on our behalf. These providers process content solely to perform the screening on our behalf, do not use it to train their models, and retain it only briefly for abuse monitoring before deletion. Content flagged by automated screening is reviewed by our team before any action is taken on an account. Where content is flagged, we may retain the relevant excerpt, the associated report, and related moderation and enforcement records for safety, enforcement, appeals, and legal compliance purposes. Photos, voice messages, and other media are not currently part of automated screening. Separately, some travel content in the app — such as city guides and city scores — is generated with artificial intelligence from publicly available sources. Generating this content does not involve your personal information.

Other users may be able to see: • Your first name • Profile photographs • Biography • Languages spoken • Home country (if displayed) • Current city and travel destinations you choose to share • Interests and connection preferences • Any optional profile details you add (such as gender identity, ethnicity, religion, dietary preferences, work style, social style, or a social media handle) • Verification status • Experiences you host as a Curator The following is never displayed publicly: • Last name • Email address • Date of birth • Government-issued ID documents • Payment information • Private verification documents Anything you choose to add to your profile may be seen by other members, so please share only what you are comfortable making visible.

We use analytics tools (such as PostHog) to understand how the Services are used and to improve them. We may also display promotions for approved Experiences and Viamour features within the app. We do not sell your personal information, and we do not use third-party advertising networks to build cross-app advertising profiles about you. If applicable law gives you the right to opt out of certain analytics, "sharing," or targeted advertising, you can exercise those rights as described in "Your Privacy Rights."

Verification documents are reviewed only by authorized personnel or trusted verification providers. They are not shared with other users or publicly displayed. Documents are deleted as described in "Identity Verification Information" above, unless retention is required by law, an ongoing investigation, or legitimate safety purposes. Users who successfully complete verification may receive a publicly visible verification badge.

We retain personal information only for as long as necessary to provide the Services, maintain community safety, comply with legal obligations, resolve disputes, and enforce our agreements. Retention varies by category, for example: • Account and profile information — while your account is active • Messages — while your account is active, subject to safety and moderation needs • Identity verification photographs — deleted within 24 hours of the verification decision, as described above • Moderation flags, reports, and enforcement records — retained for safety, appeals, and legal compliance • Certain transaction and billing records — retained as required by law and for fraud prevention We may retain certain information after account deletion where necessary for fraud prevention, safety, legal compliance, or legitimate business purposes.

You may request deletion of your account at any time through Settings → Delete account in the app, or by contacting us at support@viamour.app. You can also learn about deletion at viamour.app/delete-account. Upon deletion: • Your profile will no longer be visible to other users • Personal information will be deleted or anonymized, subject to legal and safety obligations We aim to complete deletion within 30 days of your request. Certain information may be retained as required by law or for fraud prevention, safety, or dispute-resolution purposes.

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Viamour is intended only for individuals who are at least 18 years old. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that an account belongs to a person under 18, we will remove the account and delete associated information.

Depending on your location, you may have rights including: • Accessing your personal information • Correcting inaccurate information • Deleting personal information • Restricting or objecting to certain processing • Requesting data portability • Withdrawing consent where applicable • Opting out of any "sale" or "sharing" of personal information, where applicable To exercise these rights, please contact us at support@viamour.app. We will not discriminate against you for exercising your privacy rights.

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date and may provide additional notice within the Services. Your continued use of Viamour after changes become effective constitutes acceptance of the revised Privacy Policy.