Terms of Service
Effective: July 2026
Viamour is operated by Viamour, LLC ("Viamour", "we", or "us"). By creating an account or using Viamour, you agree to be bound by these Terms. Please read them carefully.
Eligibility
You must be at least 18 years old to use Viamour. By using Viamour, you represent and warrant that: • You are at least 18 years of age • You have the legal capacity to enter into these Terms • You are not prohibited from using the Services under applicable law • You have not previously been permanently removed from Viamour Viamour reserves the right to request proof of age or identity at any time.
Account Registration
To use certain features, you must create an account. You agree to: • Provide accurate and truthful information • Keep your information current • Maintain the security of your account credentials • Accept responsibility for all activities that occur under your account You may not: • Create an account using false information • Create accounts for others without their permission • Transfer or sell your account • Maintain multiple personal accounts without authorization Viamour may suspend or terminate accounts that violate these Terms.
User Conduct
You agree to use Viamour respectfully and lawfully. You may not: • Harass, threaten, bully, or intimidate others • Engage in hate speech or discrimination • Impersonate another person • Upload false, misleading, or deceptive content • Engage in fraud, scams, or deceptive practices • Solicit money, investments, or financial assistance from users • Spam or send unsolicited commercial communications • Stalk or engage in unwanted pursuit of other users • Share another person's private information without consent • Use the Services for illegal purposes • Circumvent bans, suspensions, or platform restrictions You agree to comply with the Viamour Community Guidelines, which are incorporated into these Terms by reference.
Verification
Viamour may offer identity verification features. Verification: • Indicates only that Viamour has reviewed certain information provided by the user • Does not constitute a guarantee of identity, safety, honesty, or conduct • Does not guarantee that interactions with verified users are risk-free Users are solely responsible for exercising caution when interacting with others. Viamour reserves the right to grant, revoke, or deny verification status at its sole discretion.
In-Person Meetings and Experiences
Viamour facilitates introductions and community experiences but is not responsible for user interactions. You acknowledge that: • You are solely responsible for your interactions with other users • You assume all risks associated with meeting individuals in person • Viamour does not conduct comprehensive background checks on all users • Viamour does not guarantee the behavior, identity, intentions, or safety of any user You should always: • Meet in public places initially • Inform trusted individuals of your plans • Exercise independent judgment and caution Participation in Experiences and events is voluntary and at your own risk.
Experience Curators
Users approved as Experience Curators may host paid or unpaid experiences through the platform. Curators agree to: • Provide accurate event descriptions • Comply with all applicable laws and regulations • Obtain any required licenses, permits, or insurance • Conduct experiences safely and professionally • Treat participants respectfully Curators are also subject to the Viamour Curator Terms, which are incorporated into these Terms by reference and govern the application, fees, payouts, and responsibilities specific to Curators. Viamour may suspend or revoke curator status at any time. Viamour is not responsible for the conduct, quality, legality, safety, or outcome of any experience.
Payments, Subscriptions, and Refunds
Certain features require payment, which may include premium traveler subscriptions, profile boosts, Experience tickets and bookings, curator application/review fees, and other paid services. Prices are set by Viamour and may change; the price shown at the time of purchase applies to that purchase. Billing channels: • Premium subscriptions and certain in-app purchases are billed through the Apple App Store or Google Play and are subject to the applicable store's terms and billing policies. • Experience bookings and curator payouts are processed through our third-party payment processor (Stripe). You may be asked to accept the processor's terms. Subscriptions and renewals: • Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. • You can manage or cancel a store-billed subscription through your Apple or Google account settings. Cancellation takes effect at the end of the current billing period, and you retain access until then. • You can restore previously purchased entitlements using the "Restore purchases" option in the app. Refunds: • Except where required by law or by the applicable app store's policies, payments are non-refundable. • Purchases billed through the App Store or Google Play are subject to those stores' refund policies, and refund requests for such purchases must generally be made through the store. • Curator application/review fees are non-refundable, including where an application is not approved. • For Experience bookings, refund and cancellation terms are described at the time of booking; where a Curator cancels an Experience, affected attendees will be refunded the ticket price in accordance with those terms. Fees and taxes: • Transaction, platform, and processing fees may apply and, where applicable, may be deducted from Curator payouts. • You are responsible for any taxes associated with your purchases, and Curators are responsible for taxes on their earnings. Additional payment terms may apply to specific products or services and, for Curators, are set out in the Curator Terms.
User Content
You retain ownership of content you submit to Viamour, including photos, profile information, messages, and other materials ("User Content"). By submitting User Content, you grant Viamour a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, cache, back up, display, reproduce, resize, create thumbnails of, translate, and otherwise modify for technical and formatting purposes, and distribute your content, solely for the purposes of operating, securing, improving, moderating, and promoting the Services. This license includes making your public profile and Experiences visible to other users and, where you choose to make them public, allowing them to appear in promotional materials for the Services. It ends when you delete the content or your account, except for content retained for safety, legal, backup, or moderation purposes, or already shared with others. You represent that: • You own or have permission to use all submitted content • Your content does not violate the rights of others You acknowledge that User Content may be scanned or reviewed for safety and moderation purposes as described in the Privacy Policy.
Content Moderation
Viamour reserves the right, but is not obligated, to review content, remove content, restrict features, suspend accounts, and permanently ban users. We may take such actions when we believe a violation of these Terms, Community Guidelines, or applicable law has occurred.
Privacy
Your use of Viamour is also governed by our Privacy Policy. Please review the Privacy Policy carefully to understand how we collect, use, and protect your information.
Intellectual Property
The Viamour name, logo, software, designs, trademarks, and all related intellectual property are owned by Viamour or its licensors. You may not: • Copy or reproduce the Services • Reverse engineer the software • Use Viamour trademarks without permission • Create derivative works based on the Services Except as expressly authorized by Viamour.
Third-Party Services
The Services may integrate with third-party services, including payment processors, app stores, authentication, analytics, and mapping providers. Viamour is not responsible for third-party content, websites, payment providers, or advertisements. Your use of third-party services is governed by their respective terms and policies.
Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIAMOUR DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND AVAILABILITY. VIAMOUR DOES NOT GUARANTEE THAT YOU WILL MAKE CONNECTIONS OR FIND TRAVEL COMPANIONS, THAT USERS ARE WHO THEY CLAIM TO BE, OR THE SUCCESS, SAFETY, OR OUTCOME OF ANY INTERACTION OR EXPERIENCE.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIAMOUR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF USE OF THE SERVICES, USER INTERACTIONS, IN-PERSON MEETINGS, EXPERIENCES, LOSS OF DATA, PERSONAL INJURY, OR PROPERTY DAMAGE. IN NO EVENT SHALL VIAMOUR'S TOTAL LIABILITY EXCEED THE GREATER OF: (a) THE AMOUNT YOU PAID TO VIAMOUR DURING THE TWELVE MONTHS PRECEDING THE CLAIM; OR (b) ONE HUNDRED U.S. DOLLARS ($100).
Indemnification
You agree to indemnify and hold harmless Viamour, its officers, employees, contractors, and affiliates from any claims, damages, liabilities, and expenses arising from your use of the Services, your User Content, your interactions with other users, or your violation of these Terms or applicable law.
Termination
You may stop using Viamour at any time. Viamour may suspend, restrict, or terminate your account at any time, with or without notice, for any reason, including violations of these Terms. Certain provisions of these Terms shall survive termination, including provisions relating to User Content licenses, disclaimers, limitation of liability, indemnification, and dispute resolution.
Changes to the Terms
Viamour may modify these Terms from time to time. When material changes are made, we will update the Effective Date and may provide additional notice. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.
Governing Law
These Terms and any dispute between you and Viamour are governed by the laws of the State of Arizona, United States, without regard to its conflict-of-laws principles, except that the Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions below, and except where superseded by applicable mandatory consumer-protection law in your place of residence. For any dispute that is not subject to arbitration under the next section, or if the arbitration agreement is found not to apply, the state and federal courts located in Maricopa County, Arizona have exclusive jurisdiction, and you consent to the personal jurisdiction of those courts.
Dispute Resolution; Binding Arbitration; Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL. Informal resolution first. Before starting an arbitration, you and Viamour agree to try to resolve the dispute informally for at least 30 days after one party notifies the other in writing (notices to Viamour go to support@viamour.app). Binding arbitration. If the dispute is not resolved informally, you and Viamour agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by final and binding individual arbitration, rather than in court, except as stated below. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as modified by these Terms. The arbitrator has exclusive authority to resolve disputes about the interpretation, applicability, or enforceability of this arbitration agreement. Arbitration may take place in Maricopa County, Arizona or, at your election, by telephone or video or in the county where you reside. The arbitrator's award may be entered as a judgment in any court of competent jurisdiction. Exceptions. This arbitration agreement does not require arbitration of: (a) individual claims brought in small claims court; or (b) claims for injunctive or other equitable relief to stop the infringement or misuse of intellectual property rights. Class action waiver. You and Viamour agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of class or representative proceeding. 30-day right to opt out. You may opt out of this arbitration agreement and class action waiver by emailing support@viamour.app within 30 days of first accepting these Terms, stating your name and your intent to opt out. Opting out will not affect any other part of these Terms. Severability. If the class action waiver is found unenforceable as to a particular claim or request for relief, that claim or request will be severed and may be brought in court, while the remainder of this section stays in effect. If the entire arbitration agreement is found unenforceable, any dispute will be resolved in the courts identified in the Governing Law section. This section survives termination of your relationship with Viamour.
Notices
We may provide notices to you by email, through the app, or by posting within the Services. You may send notices to us at support@viamour.app. Notices are deemed received when sent (for email or in-app notice) or when posted.
Assignment
You may not assign or transfer these Terms or your account without our prior written consent. Viamour may assign these Terms, in whole or in part, including in connection with a merger, acquisition, reorganization, or sale of assets.
Severability and Entire Agreement
If any provision of these Terms is found unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of that provision. These Terms, together with the Privacy Policy, Community Guidelines, and (for Curators) the Curator Terms, constitute the entire agreement between you and Viamour regarding the Services and supersede any prior agreements.
Questions?
Contact us at support@viamour.app.
